Quality Management

Quality is the business of medical practice management. How will you implement quality management and continuous quality improvement programs? How will your practice participate in pay-for-performance programs?

Quality Management in a medical practice includes the following:

  1. Design and implement a quality management system that leads to the improvement of health care delivery and ensures patient safety.
  2. Monitor the peer review process for clinical staff.
  3. Develop and oversee patient satisfaction and customer service programs.
  4. Identify, develop and maintain benchmarks for establishing practice performance standards.
  5. Create internal processes and systems to participate in pay-for-performance programs to enhance health care quality.
  6. Develop and monitor a program for staff, business and equipment credentialing and licensure.
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